Last Updated: September 2026

Zhongshan Tuer Lighting Co.,Ltd (“TUER Lighting”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit tuerlight.com, download product materials, submit an inquiry, or otherwise interact with our website.

1. Information We Collect

We may collect personal information that you voluntarily provide through forms on our website.

This may include:

• Name
• Email address
• WhatsApp number, where provided
• Information included in your inquiry or communication with us

For example, we may collect this information when you:

• Download a product catalog
• Download technical or product materials
• Submit a product inquiry
• Request product information
• Contact us regarding a project or potential cooperation

We may also automatically collect certain technical and usage information when you visit our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring website or traffic source
• Pages visited
• Approximate visit duration
• Website interaction data

This information may be collected through cookies and analytics technologies.

2. How We Use Your Information

We may use the information we collect to:

• Provide access to requested catalogs, product information, or technical materials
• Respond to product inquiries
• Contact you regarding your request
• Provide relevant product or project support
• Understand customer interest in our products
• Improve our website, products, content, and user experience
• Analyze website traffic and performance
• Maintain the security and functionality of our website
• Comply with applicable legal and regulatory requirements

If you download a catalog or submit an inquiry, a member of our sales team may contact you manually regarding your request or related product requirements.

Downloading a catalog does not automatically subscribe you to a marketing newsletter or automated email marketing list.

3. Product Downloads and Forms

When you request a product catalog or other downloadable resource, we may ask you to provide:

• Your name
• Your email address
• Your WhatsApp number, where provided

We use this information to provide the requested material and, where appropriate, to follow up regarding products, specifications, customization, quotations, or project requirements.

Information submitted through our website forms is stored in the administrative area of our WordPress website.

We do not use catalog download forms to automatically enroll users in marketing email campaigns.

4. Legal Basis for Processing

Depending on your location and applicable law, we may process personal information on one or more of the following legal bases:

Consent
Where you voluntarily provide information or give us permission to process your information for a specific purpose.

Steps taken at your request
Where processing is necessary to provide requested product information, catalogs, quotations, or project support.

Legitimate interests
Where processing is reasonably necessary for our legitimate business interests, including responding to B2B inquiries, supporting potential customers, improving our website, and protecting our systems.

Legal obligations
Where processing is required to comply with applicable laws, regulations, or lawful requests.

Where processing is based on consent, you may withdraw your consent at any time.

5. Cookies and Website Analytics

Our website uses cookies and similar technologies to operate properly and understand how visitors use the website.

We currently use Google Analytics 4 (GA4) through Google Site Kit to help us understand information such as:

• Website traffic
• Traffic sources
• Pages visited
• Device types
• General user interaction with the website

Google may process certain technical and usage information in connection with these analytics services.

Where required by applicable law, analytics cookies will only be activated after you provide the appropriate consent.

Essential cookies required for the operation and security of the website may operate without additional consent where permitted by law.

6. How We Store Your Information

Information submitted through website forms is stored within the administrative system of our WordPress website.

We take reasonable technical and organizational measures designed to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

Access to submitted information should be limited to authorized personnel who require it for legitimate business purposes.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

---

7. Sharing of Personal Information

We do not sell your personal information.

We may share or allow access to personal information only where reasonably necessary for operating our website or providing our services.

This may include service providers involved in:

• Website hosting
• Website administration
• Website analytics
• IT and website security
• Email or business communication services

We may also disclose information where required by applicable law, regulation, court order, governmental authority, or other lawful process.

Third-party service providers may process information only as necessary to provide their respective services and subject to applicable legal requirements.

---

8. International Data Transfers

TUER Lighting serves customers and business partners internationally and may use service providers that operate in different countries or regions.

As a result, personal information may be processed or stored outside the country or region in which you are located.

Where required by applicable data protection law, we will take reasonable measures to ensure that appropriate safeguards are applied to international transfers of personal information.

---

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

The appropriate retention period may depend on factors such as:

• The nature of your inquiry
• Whether there is an ongoing business relationship
• Whether follow-up product or project support is required
• Legal, accounting, or regulatory requirements
• The need to establish, exercise, or defend legal claims

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.

---

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of certain processing
• Object to certain types of processing
• Withdraw consent where processing is based on consent
• Request portability of your personal information where applicable
• Object to or opt out of direct marketing communications
• Lodge a complaint with an applicable data protection authority

To exercise an applicable privacy right, contact us at:

tuerlight02@zstuer.com

We may need to verify your identity before processing certain requests.

---

11. Marketing Communications

We currently use information submitted through catalog download forms and inquiry forms primarily to respond to the user’s request and provide relevant product or project support.

Submitting a form or downloading a catalog does not, by itself, subscribe you to automated marketing emails.

If we introduce newsletters or other direct marketing programs in the future, we will provide appropriate notice and obtain consent where required by applicable law.

Where marketing communications are sent, recipients will be able to opt out in accordance with applicable legal requirements.

---

12. WhatsApp Communications

If you voluntarily provide a WhatsApp number, we may use that number to contact you regarding:

• Your product inquiry
• Requested product information
• Catalog or technical material requests
• Quotations
• Project-related discussions

We will not require a WhatsApp number unless clearly indicated on the relevant form.

Use of WhatsApp may also be subject to WhatsApp’s own privacy practices and terms.

---

13. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

---

14. Children’s Privacy

Our website is intended primarily for businesses, professionals, designers, distributors, contractors, and other commercial users.

It is not intended for children.

We do not knowingly collect personal information from children where prohibited by applicable law.

---

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our website
• Our services
• Our technology
• Our data-processing practices
• Applicable legal requirements

Any updated version will be published on this page.

The date at the top of this Privacy Policy indicates when it was last updated.

---

16. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Zhongshan Tuer Lighting Co.,Ltd

Building B, No.4 Yihui 5th Road
Maohui Industrial Zone
Henglan Town, Zhongshan
China

Email: tuerlight02@zstuer.com
Website: tuerlight.com